Support

We actually read these — usually same-day

Something broken, confusing, or missing? Email hello@getloveboard.com and include what happened and what you expected. Screenshots help a lot.

How do I pair with my person?

One of you taps Create invite code and sends the 6-character code to the other, who taps Join them and types it in. Codes expire after 7 days; just make a new one if it lapses.

How do I add the widget?

Press and hold an empty spot on your Home Screen until the apps jiggle → tap Edit → Add Widget → search Loveboard → pick a size. Big is best.

The widget isn't updating

• Make sure notifications are allowed (Settings → Loveboard → Notifications) — pushes are what nudge the widget.
• Opening the app always refreshes it; iOS occasionally delays widget updates to save battery. That part is Apple, not us.
• Still stuck? Remove the widget and add it again.

Restoring Loveboard Plus

Open the paywall and tap Restore purchases with the same Apple Account you bought it with. Remember: only one of you needs Plus — it unlocks for your partner automatically.

Unpairing or re-pairing

Settings → Unpair & re-invite. You'll both need a fresh invite code to pair again (with each other, or someone new — no judgment).

Deleting your account

Settings → Delete account. This permanently removes your profile, pairing, drawings, and notification tokens. There's no undo, so save any doodles you love first (open one → screenshot).

— thanks for drawing with us ♥